Business Analytics for Quality Improvement: A Case Study in Healthcare Systems
DOI registered with Crossref
https://doi.org/10.37547/ijmsphr/Volume06Issue10-08
Keywords
Business Analytics
Quality Improvement
Healthcare Systems
Performance Metrics
Abstract
Globally, the healthcare systems are progressively being strained to provide quality care and at the same time managing the costs, resource limitations and the increasing demands of patients. The conventional methods of quality improvement which depend on post-facto audits and manual performance evaluations have been inefficient in offering real-time actionable information about the quality improvement that is required to be sustained. One relatively new instrument to overcome this issue is business analytics (BA), which can provide data-driven frameworks to monitor and assess and optimize healthcare quality metrics. The paper is a case study, which explores how BA can be applied to the healthcare performance tracking with the attention to how descriptive, predictive, and prescriptive analytics can be used in a systematic way to advance quality outcomes. The methodology will incorporate patient care data, operational indicators and institutional records, and they will be examined using the most popular tools, Power BI and Tableau, to monitor the main performance indicators, such as patient wait times, readmission rates, and the number of clinical errors reduced. The results prove that BA does not only ensure transparency in quality measurements but also allows the prediction of probable interventions taking proactive measures that lead to quantifiable enhancement of various performance measures. The research paper fills the current gap between BA frameworks and quality improvement research, as well as offers a practical implication to healthcare administrators and policymakers. The innovative nature of the study is that it showed the potential of BA tools to transform the quality improvement initiatives, whose reporting is static, to continuous optimization when properly integrated into healthcare operations. The presented case study highlights the need to make BA a part of healthcare systems as a strategic force of sustainable quality improvement and organizational excellence.
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Dhiraj Kumar Akula, Yaseen Shareef Mohammed, Asif Syed, Gazi Mohammad Moinul Haque, & Yeasin Arafat. (2025). The Role of Information Systems in Enhancing Strategic Decision Making: A Review and Future Directions. The American Journal of Management and Economics Innovations, 7(8), 80–105. https://doi.org/10.37547/tajmei/Volume07Issue08-07
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Dhiraj Kumar Akula, Kazi Sanwarul Azim, Yaseen Shareef Mohammed, Asif Syed, & Gazi Mohammad Moinul Haque. (2025). Enterprise Architecture: Enabler of Organizational Agility and Digital Transformation. The American Journalof Management and Economics Innovations, 7(8), 54–79. https://doi.org/10.37547/tajmei/Volume07Issue08-06
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Suresh Shivram Panchal, Iqbal Ansari, Kazi Sanwarul Azim, Kiran Bhujel, & Yogesh Sharad Ahirrao. (2025). Cyber Risk And Business Resilience: A Financial Perspective On IT Security Investment Decisions. The American Journal of Engineering and Technology, 7(09), 23–48.https://doi.org/10.37547/tajet/Volume07Issue09-04
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Iqbal Ansari, Kazi Sanwarul Azim, Kiran Bhujel, Suresh Shivram Panchal, & Yogesh Sharad Ahirrao. (2025). Fintech Innovation And IT Infrastructure: Business Implications For Financial Inclusion And Digital Payment Systems. The American Journal of Engineering and Technology, 7(09), 49–73. https://doi.org/10.37547/tajet/Volume07Issue09-05.
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Asif Syed, Iqbal Ansari, Kiran Bhujel, Yogesh Sharad Ahirrao, Suresh Shivram Panchal, & Yaseen Shareef Mohammed. (2025). Blockchain Integration In Business Finance: Enhancing Transparency, Efficiency, And Trust In Financial Ecosystems. The American Journal of Engineering and Technology, 7(09), 74–99. https://doi.org/10.37547/tajet/Volume07Issue09-06.
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Kiran Bhujel, Iqbal Ansari, Kazi Sanwarul Azim, Suresh Shivram Panchal, & Yogesh Sharad Ahirrao. (2025). Digital Transformation In Corporate Finance: The Strategic Role Of IT In Driving Business Value. The American Journal of Engineering and Technology, 7(09), 100–125. https://doi.org/10.37547/tajet/Volume07Issue09-07.
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Yogesh Sharad Ahirrao, Iqbal Ansari, Kazi Sanwarul Azim, Kiran Bhujel, & Suresh Shivram Panchal. (2025). AI-Powered Financial Strategy: Transforming Business Decision-Making Through Predictive Analytics. The American Journal of Engineering and Technology, 7(09), 126–151. https://doi.org/10.37547/tajet/Volume07Issue09-08.
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Keya Karabi Roy, Maham Saeed, Mahzabin Binte Rahman, Kami Yangzen Lama, & Mustafa Abdullah Azzawi. (2025). Leveraging artificial intelligence for strategic decision-making in healthcare organizations: a business it perspective. The American Journal of Applied Sciences, 7(8), 74–93. https://doi.org/10.37547/tajas/Volume07Issue08-07
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Maham Saeed. (2025). Data-Driven Healthcare: The Role of Business Intelligence Tools in Optimizing Clinical and Operational Performance. The American Journal of Applied Sciences, 7(8), 50–73. https://doi.org/10.37547/tajas/Volume07Issue08-06
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Kazi Sanwarul Azim, Maham Saeed, Keya Karabi Roy, & Kami Yangzen Lama. (2025). Digital transformation in hospitals: evaluating the ROI of IT investments in health systems. The American Journal of Applied Sciences, 7(8), 94–116. https://doi.org/10.37547/tajas/Volume07Issue08-08
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Kami Yangzen Lama, Maham Saeed, Keya Karabi Roy, & MD Abutaher Dewan. (2025). Cybersecurityac Strategies in Healthcare It Infrastructure: Balancing Innovation and Risk Management. The American Journal of Engineering and Technology, a7(8), 202–225. https://doi.org/10.37547/tajet/Volume07Issue08-17
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Maham Saeed, Keya Karabi Roy, Kami Yangzen Lama, Mustafa Abdullah Azzawi, & Yeasin Arafat. (2025). IOTa and Wearable Technology in Patient Monitoring: Business Analyticacs Applications for Real-Time Health Management. The American Journal of Engineering and Technology, 7(8), 226–246. https://doi.org/10.37547/tajet/Volume07Issue08-18
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Bhujel, K., Bulbul, S., Rafique, T., Majeed, A. A., & Maryam, D. S. (2024). Economic Inequality And Wealth Distribution. Educational Administration: Theory and Practice, 30(11), 2109–2118. https://doi.org/10.53555/kuey.v30i11.10294
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